Credit Card – Visa and MasterCard
Standard credit card processing and merchant services are difficult to secure when you are manufacturing kratom products. There’s no PayPal, Authorize.Net, or even Venmo for kratom manufacturers. Even high-risk merchant service providers are hesitant to work with kratom companies. Fortunately, through hard work and perseverance, we are able to offer legitimate credit card processing! To be able to offer credit card processing, there are some additional security measures and restrictions from our merchant processor:
- No American Express or Discovery
- No gift cards or pre-paid cards
- In addition to restrictions from shipping to places where kratom is currently banned, our merchant restricts credit card processing to the following areas: Tennessee, Denver Colorado, Michigan, Mississippi Union County, Israel, and South Korea.
- Shipping addresses have to match Billing Addresses listed on the credit card account
eCheck allows you to securely pay online using a checking account. DEFY IT Health uses Green Money, the oldest, accredited eCheck provider.
- All orders paid with eCheck are automatically placed “on hold” until the bank releases the funds. Payments usually clear within 24 hours. Once cleared, DEFY IT clears the order for processing.
- Make sure there are sufficient funds in the checking account you use to place your order or the order will be denied and you will be placed on the ‘possible fraud alert’ list.
- ECheck payments are processed through our partner, Ethos Natural Medicine. Your receipt will reflect payment to Ethos Natural Medicine.
1. Email Check Images
Fill-out a physical check (include your order number), take photos of the front and back of the check, and email the images to email@example.com. Note: Make sure your check is on a dark background and all four corners are visible in the photos.
2. Mail a Check
Complete a check (include your order number) and mail to:
DEFY IT Health
PO Box 819
Lemon Grove, CA 91946
Once payment clears, we will mail out your order within 24 hours. Thank you for your order.